Business Information

Business Information

Learn about TutorByPin's business information, legal entity, platform operations and important regulatory details.

Effective:1 August 2026Last updated:1 August 2026
Table of Contents
  1. 01Introduction
  2. 02Platform Overview
  3. 03Brand Information
  4. 04Legal Entity
  5. 05Business Operations
  6. 06Payments and Billing
  7. 07Regulatory Compliance
  8. 08Support and Communication
  9. 09Intellectual Property
  10. 10Third-Party Services
  11. 11Related Legal Documents
  12. 12Changes to this Page
  13. 13Contact Information
01

Introduction

This Business Information page provides general information about the legal entity responsible for operating TutorByPin and the services offered through the Platform.

TutorByPin is an education-focused marketplace designed to help students and parents discover verified tutors across India using location-based matching, including PIN code, city, teaching mode and service radius.

This page is provided for transparency and should be read together with our Privacy Policy, Terms of Service, Refund Policy, Cancellation Policy and other legal documents available on the Platform.

02

Platform Overview

TutorByPin is a technology platform that connects students, parents and tutors through a secure online marketplace. The Platform enables users to search, compare and connect with tutors while providing various premium platform features and educational marketplace services.

TutorByPin does not directly provide tuition services. Educational services are independently offered by tutors registered on the Platform.

  • Location-first tutor discovery
  • Verified tutor profiles
  • Secure contact unlock system
  • Credit wallet and premium platform services
  • Learning requirement marketplace
  • Support ticket management
  • Newsletter subscription services
03

Brand Information

TutorByPin is the customer-facing brand under which the Platform and related online educational marketplace services are made available to users.

Throughout the Platform, users interact with the TutorByPin brand for registrations, subscriptions, support services, premium features, payment processing and other marketplace activities.

  • Brand Name: TutorByPin
  • Website: https://tutorbypin.com
  • Primary Platform: Web Application
  • Service Coverage: India
05

Business Operations

TutorByPin operates an online technology platform supporting tutor discovery and educational marketplace services. The Platform is continuously developed to improve user experience, platform security and educational accessibility.

Business activities may include:

  • Operating the TutorByPin marketplace platform
  • Providing premium subscription services
  • Managing credit wallet functionality
  • Facilitating secure contact unlocks
  • Processing platform-related payments
  • Providing customer support services
  • Publishing educational content and updates
06

Payments and Billing

Payments made through TutorByPin relate solely to platform services, including premium plans, credit purchases and other optional features offered by the Platform.

Payment processing is performed using regulated payment service providers. TutorByPin does not store sensitive payment credentials such as complete card numbers, CVV information or internet banking passwords.

  • Secure online payment processing
  • Transaction reconciliation
  • Refund processing where applicable
  • Payment record maintenance
07

Regulatory Compliance

TutorByPin is committed to operating its Platform in accordance with applicable Indian laws and regulations governing online services, digital payments, data protection and electronic commerce.

Where required, the Platform works with regulated third-party service providers for payment processing, cloud infrastructure, email delivery and related operational services.

08

Support and Communication

TutorByPin provides customer support to assist users with platform services, account-related queries, technical issues, payment concerns and general assistance.

Users may contact the support team through the Contact page or by sending an email using the contact details provided below.

  • Support Email: support@tutorbypin.com
  • Response Time: Within 24 Business Hours
  • Business Hours: Monday – Saturday, 9:00 AM – 6:00 PM IST
  • Support Channel: Online Support Ticket System
09

Intellectual Property

TutorByPin, including its branding, platform design, website content, logos, software, graphics, databases and other original materials, are protected by applicable intellectual property laws.

Except where expressly permitted by applicable law or written authorization, no part of the Platform may be copied, reproduced, distributed or commercially exploited without prior permission.

10

Third-Party Services

The Platform integrates with selected third-party service providers to support secure and reliable operations. These integrations may include cloud hosting, email delivery, analytics, payment processing and mapping services.

Each third-party provider operates under its own applicable terms, privacy practices and security standards.

  • Payment Service Providers
  • Email Delivery Providers
  • Cloud Infrastructure Providers
  • Analytics Services
  • Location and Mapping Services
12

Changes to this Page

TutorByPin may update this Business Information page from time to time to reflect operational, legal or regulatory changes.

The latest version will always be published on this page together with the updated revision date.

13

Contact Information

If you have any questions regarding this Business Information page or require additional clarification regarding the operation of the Platform, please contact us.

  • Email: legal@tutorbypin.com
  • General Support: support@tutorbypin.com
  • Website: https://tutorbypin.com

Questions about this policy?

Reach out to us and we'll get back to you within 24–48 business hours.

legal@tutorbypin.com